Transformation Toolbox 101: 2 Shift Skills for Creating Change, Noticing and Listening

In this episode, host Dave Goldberg welcomes back Mark Somerville—co-author of ‘A Whole New Engineer’—to explore some of the most powerful tools of transformational change: shift -don’t call them soft!- skills. Join Mark and Dave to examine the role core shift skills, noticing and listening, play in creating change, and discover why these key skills really aren’t ‘soft’ at all.